Account Manager – Sleep Therapy Durable Medical Equipment (DME)

Territory
  • MD, DC, and Northern Virginia
  • Raleigh-Durham, NC
Work Type
Remote / Field-Based
Reports To:
Senior Account Manager
Territory Residency Required:
Yes
Company Vehicle:
Provided
Travel:
Approximately 70% within the assigned territory

Build lasting partnerships with providers, expand access to high-quality sleep therapy, and help grow Quality DME in two important territories. This is an opportunity to make a measurable impact in a field-based sales role that combines relationship management, business development, and healthcare education.

Quality DME is a premier provider of sleep and respiratory therapy equipment. We deliver high-quality products backed by exceptional service, integrity, and a strong commitment to patients and healthcare partners.

Position Summary

Quality DME is seeking a driven, relationship-focused Account Manager to grow and support referral relationships across an assigned territory. This role is responsible for developing strong partnerships with physicians, sleep specialists, healthcare providers, and referral sources while driving referral growth, educating accounts on sleep therapy solutions, and managing the referral sales cycle from prospecting through conversion.

The ideal candidate combines healthcare sales instincts with strong interpersonal skills, business acumen, and the ability to strategically manage a territory. This is a field-based role for someone who is self-sufficient, resilient, professional, and results-driven.

Key Responsibilities

  • Build and maintain strong referral relationships with physicians, sleep specialists, healthcare providers, and key referral partners throughout the assigned territory.
  • Prospect for and acquire new referral sources to expand territory performance and market share.
  • Conduct regular in-person and virtual sales calls, account reviews, and territory visits to support engagement, retention, and growth.
  • Educate providers and referral sources on sleep therapy products, clinical benefits, patient support solutions, and referral workflows.
  • Represent Quality DME through provider education events, lunch-and-learns, in-services, trade shows, and industry events.
  • Develop and execute territory-specific sales and business development strategies aligned with company goals.
  • Manage the referral sales cycle end-to-end, from initial outreach through referral conversion and ongoing account development.
  • Track referral performance, identify barriers to growth, troubleshoot issues, and implement solutions that improve outcomes.
  • Collaborate with internal teams, including operations, intake, clinical, and leadership, to ensure an excellent experience for referral sources and patients.
  • Maintain current knowledge of industry trends, market dynamics, payer considerations, and competitive activity while representing the company with professionalism and integrity.

Territory Focus

MD, DC, and Northern Virginia

This territory is centered on managing and expanding an established referral base in a long-served market. The Account Manager will inherit relationships developed over many years and will be expected to strengthen partnerships, increase account penetration, and identify new growth opportunities across existing and prospective accounts.

Raleigh-Durham, NC

This territory is focused on new market development. The Account Manager will play a key role in building Quality DME’s presence in the local market, establishing new referral relationships, and expanding brand awareness across the territory. Candidates with existing local referral relationships are highly preferred, though not required, and will have a significant advantage.

Preferred Experience

  • Sales or business development experience in Durable Medical Equipment (DME), sleep, respiratory, or healthcare sales
  • Experience working with physician offices, sleep clinics, specialists, and healthcare referral sources
  • Background in Sleep Medicine, Respiratory DME, or related provider-facing healthcare environments
  • Existing referral relationships in the assigned territory are a plus, especially for Raleigh-Durham

Preferred Education and Credentials

  • Bachelor’s degree in business, healthcare, science, or a related field preferred
  • RPSGT or RT (Respiratory Therapist) credentials preferred

Required Skills and Attributes

  • Self-sufficient and able to manage time, territory, and priorities independently
  • Strong verbal and written communication skills
  • Relationship-savvy with strong emotional intelligence and professionalism
  • Resilient, persistent, and comfortable with business development in a competitive environment
  • Adaptable and strategic in responding to changing territory dynamics
  • Results-oriented with sound business judgment and accountability
  • Proficiency with CRM tools, including Salesforce, and Microsoft Office Suite
  • Valid driver’s license and clean driving record

Performance Metrics

Success in this role is measured through key performance indicators, including:

  • Referral volume
  • New referral sources acquired
  • Referral conversion rate
  • Sales activity metrics, including calls and visits
  • Account penetration
  • Revenue per referral source

Compensation and Benefits

  • Strong base salary with quarterly performance-based bonuses
  • Base salary starting at $75,000, with higher compensation based on experience
  • Paid Time Off: 80 hours annually
  • Paid Holidays: 6 paid holidays per year
  • Health, Dental, and Vision Insurance: Quality DME covers 75% of employee premium costs
  • 401(k) with company match after six months of employment
  • Company vehicle provided

Work Environment and Growth Opportunity

This is a remote, field-based position with regular travel throughout the assigned territory. Office meetings may be required as needed. Attendance at trade shows, provider events, and industry functions is expected.

This role also offers the opportunity for career growth into senior account management and leadership positions as Quality DME continues to expand.

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